Frequently Asked Questions

We provide private dining experiences, including lunches, dinners, brunches, bespoke events, multi-day chef services, and assignments in villas, private residences or yachts.

Plated by MD is based on the French Riviera, France, and also provides services throughout France and internationally.

Yes. We offer individual dining experiences as well as multi-day arrangements, subject to availability.

Yes. Our services may cover a single experience, several days or an extended stay. Meal schedules, working hours and responsibilities are agreed before confirmation.

Yes. Private dinners, celebrations, receptions and special occasions can be considered. A bespoke proposal is prepared according to guest numbers and event requirements.

Capacity depends on the menu, available kitchen facilities, location and required staff. Larger groups may require a customised operational arrangement.

Yes. Menus can be adapted to your preferences, the season, the occasion and product availability.

Our repertoire includes French, Italian, Asian, Japanese, Swedish and American cuisine, ranging from traditional preparations to gastronomic dining.

Yes. Multi-course dining experiences can be arranged with dishes and service progression tailored to your occasion.

Food allergies must be disclosed before confirmation. We review possible adaptations and explain any limitations, including potential cross-contact risks.

Yes, subject to advance notice and menu feasibility. Specific dietary requirements should be communicated during the enquiry.

Yes. We adapt our cuisine to seasonal ingredients and product availability. Significant changes are discussed with the client.

Check our Availability page, submit your enquiry and provide the relevant details. We will review the request and propose the booking terms.

No. An enquiry does not constitute a confirmed booking. Confirmation follows acceptance of the applicable terms and receipt of the required payment.

We recommend booking as early as possible, especially during peak season, weekends and holiday periods.

Yes, subject to availability, preparation time and feasibility. Full payment is required for bookings made seven days or fewer before the service.

Our availability calendar provides an indication of open dates. Final confirmation is required before any service is considered booked.

Change requests are reviewed according to availability and existing commitments. They may require an updated quotation or revised terms.

Pricing depends on the service, duration, guest count, menu, staffing requirements and any additional expenses. Your quotation details the applicable charges.

Yes. For bookings made more than seven days before the service, a booking fee equal to 30% of the total price is required upon confirmation.

No. The 30% booking fee is deducted from the total service price. It is not an additional charge.

The remaining 70% balance must be paid in full no later than seven days before the service, unless a different arrangement has been agreed in writing.

Full payment of 100% is required at the time of booking, subject to applicable legal requirements.

Alternative payment schedules may exceptionally be agreed in writing, depending on seasonality, availability and operational requirements. Such arrangements are never automatic.

During high-demand periods, agreed payment deadlines are strictly applied. Without the required payment, a booking may not be maintained or confirmed under the applicable terms.

Yes. The proposal sets out the essential service details, costs and payment conditions.

The booking fee is generally non-refundable when cancellation is initiated by the client. Exceptional circumstances may be reviewed individually, subject to the contract and applicable law.

Cancellation requests must be submitted in writing to [email protected]. The applicable conditions are set out in your quotation or agreement, subject to the law.

Failure to pay by the agreed deadline may result in cancellation under the applicable booking terms. Any financial consequences remain subject to the contract and applicable law.

Postponements may be considered according to availability, preparations already made and booking conditions. Any change must be confirmed in writing.

Exceptional situations are reviewed individually in accordance with legal obligations and the applicable contractual terms.

Yes. We can provide services elsewhere in France and abroad, subject to availability, logistical feasibility and any necessary authorisations.

Yes. International assignments can be arranged for villas, residences and private events, including multi-day services.

Travel within our usual French Riviera operating area is included in our local rates. Outside this area, travel and logistical costs are quoted separately.

For assignments requiring accommodation, it is not included in our standard rates and must be arranged or covered as specified in the quotation.

We consider international requests without a fixed geographical restriction. Each assignment depends on visa and work permit requirements, local regulations and travel safety.

Visa, permit, travel and other necessary administrative costs are assessed before confirmation and specified in the quotation.

This depends on the package. For bespoke private chef arrangements, ingredients are generally charged separately. Exact inclusions are specified in the quotation.

Ingredient sourcing can be arranged as part of the service, depending on the agreed requirements. Ingredient costs and any handling charges are clarified before confirmation.

Kitchen facilities and equipment must be suitable for the menu and guest count. Requirements are assessed during planning.

Service staff are not automatically included in every package. Additional staffing or service arrangements can be included in the quotation.

Kitchen preparation, service-related organisation and clean-up are defined by the selected package. General housekeeping is not assumed to be included.

The chef's presence depends on the agreed package and schedule. A single-meal service does not necessarily include full-day attendance.

Yes. Yacht assignments may be arranged depending on itinerary, galley facilities, embarkation conditions and applicable requirements.

Yes. We offer one-off and multi-day services for private homes and holiday villas.

Yes. Breakfasts, lunches and dinners can be incorporated into a tailored programme, subject to the agreed schedule, facilities and conditions.

Yes. Plated by MD supports hotels and restaurants with culinary and operational projects, according to an agreed scope of work.

Yes. Practical on-site training can be arranged based on team experience, required techniques and operational objectives.

Yes. Overseas assignments are possible subject to commercial agreement, logistics and appropriate authorisations. Travel and accommodation costs are defined in the proposal.

Contact our office on +33 (0)9 88 33 26 86 or at [email protected], Monday to Friday, 9:00 AM to 6:00 PM, French local time.